David brings his broad commercial experience and personal insight to the table and by doing this he enables the business to move forwards commercially more effectively. He managed a multicultural team for Polymers and did this extremely well; his listening and people skills enables him to connect and then guide/coach people to overcome mind blocks. Within this he is a great team player both for his team, as well as within the business.
David will champion his ‘different perspective’ very constructively, and this together with his people skills and broad commercial experience, enables him to work as a very effective internal change agent and deliver real improvements. His commercial perspective and input challenges and enriches the strategy of the business at board level.
David Smith recently completed a strategic project for Hansgrohe looking at our Customer Service offering. His ability to work at all levels of the business and to get close to our customers meant he gained a true insight into the issues and was able to provide a positive way forward. He instilled a sense of urgency throughout the project that ensured results and a momentum that has continued.
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